All deliveries, within Italy and abroad, will take place in 24/48 hours from shipment. After shipping a tracking link will be generated and you will be able to verify and follow the delivery. We put all our effort in order to deliver within 24/48 hours but, as stated in our general service terms, we are not responsible for any kind of delay or missing delivery caused by circumstances related to the express courier.
We normally ship on Monday, Tuesday, Wednesday, Thursday and Friday. Thursday and Friday shipments may be postponed in extraordinary circumstances such as if the delivery cannot take place in 24/48 or if products do not reach the sufficient qualities to ensure its perfect arrival to destination. For Saturday shipments we require an official request to our Customer Service.
We do not ship during bank holidays. For all orders completed within 10am and payed by credit card or paypal, shipping generally takes place within the same day. All orders concluded with bank payment will be shipped within 1-2 days upon payment arrival
We pay incredible attention to preparing your package and to your products.
Our task is to preserve:
- The quality of the goods
- The freshness of products
- Your confidence towards our service!
We invite you to learn more about our packaging, we created a dedicated webpage for that! Click here and learn more about our perfect packaging.
Be sure to use a delivery address where you will be reachable at all times or, where someone you can trust can take care of reception for you. This can be a relative, a friend or even you working place if you wish. For any further information, we are available at our contact page.